Missed Delivery

Missed Delivery

Missed out on receiving your Christmas presents because you weren't in?


Safe Place

By signing up for our "Safe Place" service, if you are not home when a package is delivered we can leave it in a place nominated by you, either a shed, garage or with a neighbour.

For more information and to sign up for this service, please click here

Authority to Sign

Authority to Sign is a convenient free service which enables your Post Person to sign for an item on your behalf and deliver whilst you're not home, saving you a journey to collect your item.

For more information and to sign up for this service, please click here.

Redelivery and Collections

Should you have missed a delivery you can either:

You can arrange a redelivery of collection online or call our customer service team on 01624 664664 and they will be happy to help.

Items will not be available for collection at Post Office Headquarters until after 6pm on the day the delivery is missed. Please remember to bring a form of identification with you.


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