Integrated Mailing Solutions (IMS) can help you make the most customer interactions, securely and efficiently.

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Direct Mail

Although we now live in the Digital Age where the often default method of communication is electronic, Direct Mail is still an important method of reaching out to customers, because people still love receiving tangible mail that they can touch, share and keep.

Direct Mail Key Stats:

90% of customers open at least some of their mail immediately[i].

87% of people were influenced to buy online as a direct result of receiving mail[ii].

In fact, even if you run a purely digital business, connecting with your audience via direct mail, may even garner you more sales.

86% of people said that they have connected with a business online as a direct result of receiving mail[iii].

IMS has a proven track record of running successful direct mail campaigns and providing mail solutions for a number of businesses such as those in the e-gaming, telecommunications, finance and media industries.

Our customers can be assured of the quality and integrity of the services we provide, as we have in place:

• In-house print and mail facilities with state of the art print technology to ensure personalisation, accuracy and time efficiencies.
• Dedicated team of experts who can provide communication solutions that result in enhanced customer experience, added value and ultimately greater return on investments for your business.

Our 360 Mailing Solutions is an end to end communication solution that is designed to optimise the way you connect with your audience. Our team of experts will help you to develop a bespoke mails solution based on the range of services below, which aims to help you win new customers and retain existing ones.

• Data processing - We can format your data to create highly personalised mail, according to your brand guidelines. Throughout this process, you can be assured that your data is secured, thanks to our ISO operating standards.

• Printing – We provide high quality output with fast turnaround times – our high-speed digital printers can print over 15,000 personalised pages per hour.

• Fulfilment – Each of our machines fulfils up to 10,000 envelopes every hour, meaning whatever the scale, we can deliver with utmost efficiency.

• Dispatch – All mail is posted first class and because of our direct access to the global mail stream, we can target specific dates or drip-feed items at a time that suits the customer, ensuring your communication has maximum impact.

• Response handling – We can help you manage your inbound customer communication – electronically or physically - by extracting data from the responses and provide them to you in your preferred format - in our highly secured environment.

• Secure storage – We have the capabilities to archive both physical and digital documents at IMS and should disaster strike at your business, we offer data backup within hours.

Integrated Mailing Solutions is the specialist integrated business communication division of Isle of Man Post Office. We provide your business end to end communication solutions, all under one roof.

We are here to support to your business with the process of connecting with your target audience from processing customer data, printing, fulfilment, mailing, scanning as well as document management and storage – all in a highly secured environment. We offer bespoke and innovative communication solutions - electronic and print – to maximise cost and time savings, as well as enhance customer relations.

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