Getting your mail through Customs
- When sending parcels outside the European Union (EU), make sure they are presented with the right forms.
- This makes it easier for the destination country's customs service to process and far less likely they will be returned to you.
- We recommend you add your name and address to the top left hand corner of your package. This will enable us to return your package should overseas customs authorities refuse it entry into their country.
- Goods may be subject to customs charges and fees, dependent on the contents and value, which the recipient will be required to pay prior to the parcel being released.
- The customs authorities in the country of destination determine whether charges are due on imported goods and the thresholds applicable will vary in each country.
- Isle of Man Post Office cannot advise as to what these charges may be, however the relevant foreign embassy or the customs administration of the overseas country should be able to assist on any customs related queries you may have.
Customs declaration forms (for goods being sent outside the EU)
All items with contents up to the value of £270 must have a signed and dated customs declaration form (CN22) attached to the front.
Any item sent with a value in excess of £270 must have a fully completed CN23 customs declaration form. This should be attached using the plastic wallet available from any Isle of Man Post Office branch.
Both declaration forms are also available at your local Post Office branch.
Countries in the EU
Any destination not listed here is considered 'outside the EU' and requires a CN22 or CN23 form.
If you are sending items to any of the countries listed below, please do not include a CN22/23 form as this may delay the item in transit.
- Belgium
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- United Kingdom
You will also need to complete a customs declaration for the following EU destinations:
- Channel Islands – Jersey, Guernsey, Alderney, Herm and Sark
- Andorra
- Canary Islands
- Gibraltar
- San Marino
- Vatican City State
