Isle of Man Post Office Enhances Redelivery Service and Introduces Alternative Collection Sites to Improve Customer Convenience


Isle of Man Post Office (IOMPO) has enhanced its redelivery service and introduces a new service for customers to collect from alternative collection sites, just in time for Christmas.

 

The enhanced free redelivery and collections service comes into effect from 4th December, which will allow customers to log onto IOMPO’s website and choose a convenient location from a selection of Island-wide sites to collect items from, after receiving a Notice Left card; or alternatively, will enable them to arrange a home redelivery with ease.

 

The new and improved redelivery service also includes a next day redelivery option for carded items and a new website layout on www.iompost.com/redelivery will improve the customer journey.

 

IOMPO believes the improved service will provide customers with greater flexibility and convenience when receiving parcels or collecting after a missed delivery, as well as provide room for further innovation in popular areas. We also would like to remind customers that during the busy Christmas period various branches offer extended opening times. For more details please visit www.iompost.com/christmas.

 

Geoff Rickard, General Manager leading the Mails divisional strategy for the IOMPO, said: “We are delighted to be able to offer this improved service to our customers, just in time for the busy Christmas Period. Adapting our services to the needs of our customers and offering convenient solutions is important to us and we are confident that these changes will suit our valued customers. We look forward to receiving customer feedback on the new redelivery service and plan to extend the number of alternative pick up locations next year.”

-Ends-

  • Direct link to the new service: https://www.iompost.com/redelivery/
  • Currently available collection points:
    Kirk Michael Post Office, Main Road
    Northern Delivery Office, Gladstone Way South
    Ballasalla Post Office, Main Road
    Port Erin Post Office, 8 Church Road
    Port St. Mary Post Office, Bay View Road
    S&S Motors Ltd, Alexandra Road East
    Douglas Post Office, 60 Strand Street
    Douglas Sorting Office, Spring Valley Industrial Estate West
    Peel Post Office, Douglas Street
  • All Christmas 2019 information like extended opening hours for the festive period or last recommended posting dates can be found here www.iompost.com/christmas


×

Your Interests: