Isle of Man Post Office (IOMPO) is inviting residents aged 16 and over and businesses to take part in its 2026 Customer Survey, running from Monday 22nd December 2025 until Sunday 18th January 2026. The survey, independently conducted by Island Global Research, aims to gather feedback on postal services, customer needs, and community priorities to help IOMPO deliver dependable, sustainable services that benefit the Manx economy.
Following on from the success of the 2022 survey, which saw over 3,600 responses, this year’s initiative continues IOMPO’s commitment to listening to the community and adapting its services. The survey covers a wide range of topics, including service quality, value for money, accessibility, and preferences for future service improvements. All responses are anonymous, and participants can choose to complete the survey online, by phone, or by collecting a paper copy from any IOMPO counter. As a thank you, participants can enter a prize draw, with two chances to win a £100 voucher for popular local and national retailers.
Simon Kneen, IOMPO Chief Executive Officer, commented:
“We want to hear from everyone, regardless of how little or often customers use our services. The feedback helps us to understand what matters most to our customers and ensure our future plans meets the needs of the whole Island community. I encourage everyone to take part and share their views, so together we can continue to build a service that is sustainable, dependable, and truly reflects the needs of our Island.”
How to Take Part:
For further information, visit www.iompost.com/Survey2026 or contact Island Global Research at info@islandglobalresearch.com.
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