Meet The Team

Meet The Team

You can view the profiles of key members of staff from each department in the Isle of Man Post Office below.

Our Board

Our Board

The Board develops the strategy and policy within Isle of Man Post Office.

It is the Board's responsibility to ensure that the work of the Accounting Officer and other senior officials support the strategy and policy approved by the Board.

Julie Edge MHK Chairman
Tanya August-Hanson MLC Vice Chair
John Hollis Board Member
Christopher Mitchell Board Member
Jane O'Rourke Board Member

Our Directors

Simon Kneen

Simon Kneen

Chief Executive Officer

Simon joined the Isle of Man Post Office in 2016 as our Director of Innovation and Technology, bringing with him a wealth of business change knowledge and experience from a range of financial sector companies operating internationally. As Director of Innovation and Technology, Simon was responsible for IT support and delivering a diverse range of corporate projects which all supported our manifesto of being an innovative postal organisation.

In his role as CEO, he provides strategic and operational business leadership and direction in a rapidly changing postal environment, ensuring the business is effective in carrying out its statutory duties and commercial activities to the benefit of the local economy. He brings his understanding of business change and IT systems to the role to ensure the ongoing success of Isle of Man Post Office in this increasingly digital world.

Lisa Duckworth

Lisa Duckworth

Chief Operating Officer

Lisa has worked for Isle of Man Post Office since 2002 and has extensive knowledge of the business and wider postal industry having undertaken a variety of roles during this time.

Lisa leads the business' four divisions in achieving their profit targets through the successful delivery of their business plans and ensures IOMPO provides an efficient and professional service to our customers.

Since 2010 she has been an Executive Director providing strategic, commercial and operational advice to the Board.

Lisa successfully completed the Institute of Directors Certificate in 2017.

Martin Kneale

Martin Kneale

Finance Director

Martin joined the Isle of Man Post Office in 2018 as our Finance Director, having previously held senior positions with local offices of international accountancy firms.

As a Chartered Accountant he is a highly motivated finance professional with a successful track record and extensive management experience.

He benefits from a wide range of experience working with both commercial and public sector bodies, and is therefore well positioned to lead our Finance, Commercial and Compliance & Procurement teams, and to complement the Executive team in delivering our operational and strategic objectives.

Mails

Geoff Rickard

Geoff Rickard

General Manager

As General Manager of Mails, Geoff is responsible for ensuring quality and efficiency within our core postal services. This includes the collection, processing and despatch of Isle of Man posted mail to the UK and worldwide and the receipt, sortation, preparation and delivery of incoming mail, through our Douglas Mail Centre and Northern, Southern and Peel Delivery Offices. Geoff joined Isle of Man Post Office in 2014 with a wealth of postal experience gained over the course of a career in postal services which spans as far back as 1981.

Integrated Mailing Solutions (IMS)

Russell Cowin

Russell Cowin

IMS General Manager

+44 (0)1624 698468

Stamps & Coins

Maxine Cannon

Maxine Cannon

General Manager

+44 1624 698437

Having worked in Isle of Man Post Office's Stamps & Coins division since 1981, Maxine has an extensive wealth of knowledge and experience in this area.

Maxine's responsibility is for her team to produce high quality, innovative stamp issues to attract both old and new collectors and build on the international reputation this division holds by philatelists throughout the world.

Paul Ford

Paul Ford

Stamp Issue Co-ordinator

+44 (0)1624 698438

Business Development

Niall Carey

Niall Carey

Head of Commercial

+44 1624 698529

Niall joined Isle of Man Post Office in 2013 with 20 years' experience in offshore banking, joinging us from the Bank of Ireland Isle of Man, where he held the position of Senior Relationship Director, managing the Bank's business development teams and also his own portfolio of High Net Worth corporate and personal clients.

Niall joined Isle of Man Post Office as Commercial Manager where he led the Business Development Team who are responsible for sales and account management activities, as well as providing general support to corporate customers. Now as Head of Commercial Niall is tasked with developing and implementing strategies for all commercial and marketing activities across the business, along with identifying new markets and new products and services.

Ben Caley

Ben Caley

Deputy Commercial Manager

+44 (0)1624 698409

Paul Marsden

Paul Marsden

Senior Relationship Manager

+44 (0)1624 698494

Paul joined the Isle of Man Post Office in 2016 and works as a Senior Relationship Manager for the Commercial Team. He brings with him 30 years of experience working in various sectors on the island covering public, commercial, and government industries.

Paul is skilled in Negotiation, Business Planning, Sales, Management, and Business Development with an innovative approach to clients, while working as a Director of his own training company for 11 years, Paul provided training services to commercial & private sector clients, demonstrating excellent returns on investment.

Paul is responsible for building new and existing relationships for the Commercial Department and the promotion of new services and products.

Paul Mathieson-Nelson

Paul Mathieson-Nelson

Senior Relationship Manager

+44 (0)1624 698533

Paul Mathieson-Nelson joined the Isle of Man Post Office in 2017 as a Senior Relationship Manager. Paul's appointment reinforces the company's commitment and offering during a period of change and challenges for the industry. He supports the Commercial department and focuses on the many services the Isle of Man Post Office has to offer. 

Paul has a wealth of experience spanning over 20 years within the Isle of Man Business sectors, bringing versatility and a proactive approach which complements the Isle of Man Post Office's strong focus on introducing new services to meet changing social trends and a desire to continue embracing digital solutions to meet and comply with our customer's own needs and expectations.

Customer Services

Mary Gaffney

Mary Gaffney

Customer Services Manager

Our customer services team is led by Mary Gaffney Customer Services Manager. Mary joined Isle of Man Post Office in May 2015 having previously held down various management positions in customer services and change management within industries as diverse as Aviation, Banking and Government's Economic Development Department.

Mary leads the customer services team who are responsible for delivering high standards of care and support to our customers on a daily basis and provide a reliable, quick and efficient service.

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