Expressions of Interest Sought to Provide Postal Services in Ballasalla

Isle of Man Post Office (IOMPO) is seeking expressions of interest for a service partner to provide assisted postal services in the Ballasalla community, beginning in April 2020. 

IOMPO wishes to appoint a partner to provide support to customers to operate the touch screen services, encompassing standard postal services and important utility bill and rental payments, and to provide information and advice for completing paper-based services. The expression of interest also includes parcel collections, meaning customers may be able to both post and collect postal items from the same location.

Julie Edge MHK, Chairman of IOMPO, said: “A consistent theme of the responses to the consultation and public meetings held in Ballasalla was the need for a person to support the use of the services and technology available. We look forward to working with a new partner or partners which ensures a more affordable and sustainable service is retained in the Ballasalla community.”

She continued: “We would like to take this opportunity to thank Mr Rob Knighton and his family for almost 17 years of dedicated service as a sub postmaster, and we wish him all the best for his future endeavours.”

The expression of interest is available to view at and the Isle of Man Government’s Expressions of Interest website from today (Friday 21st February). The deadline for responses is noon on Friday 13th March 2020.

Collection of benefits in person is not included in the expression of interest and therefore, patrons of Ballasalla Post Office will need to collect their benefits from an alternative post office, use a proxy or have funds paid directly into a bank account. Letters were sent by Treasury to all customers affected on 11th February 2020, informing them of the impending changes and the options available to them.



  • Touch screen services:

- Standard postal services : Stamp purchases, parcel postage purchases up to 5kg
- Social housing rent payments
- MUA bill payment
- Manx Telecom bill payment
- Rate bill payments
- Gas bill payments
- Fixed Penalty payments

  • The IOMPO Retail Network made a loss of c£1.2m in 2018/19

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