Isle of Man Post Office (IOMPO) has partnered with Mannin Retail to provide new parcel collection points around the Island from Monday 12th July 2021.
IOMPO always tries to deliver parcels at the first attempt but where that is not possible, a Notice Left card will be delivered instead, specifying a collection point from which customers can collect their parcels at their convenience. Five new locations will be added to the existing network:
one in the north (Spar Ballaugh)
two in the east (Spar Port Jack and Spar Westmoreland Road)
two in the south (Spar Airport Garage and Spar Colby)
bringing the total number of parcel collection points across the Island to 13.
Parcel collection points give customers greater flexibility on where they can collect deliveries they may have missed. If the location specified on their Notice Left card does not suit them, they will be able to book a redelivery to any parcel collection point site on Island. IOMPO will then arrange to move the item and if the customer wishes to provide a mobile number they will be notified as soon as their items are ready to collect.
Geoff Rickard, General Manager leading the Mails divisional strategy for IOMPO, said: “Following a compliant procurement process we are delighted to build on our existing relationship with Mannin Retail. Increasing the number of parcel collection points as well as some of these sites offering longer opening hours will provide a more convenient service for our valued customers.”
Mannin Retail’s Managing Director, Vic van den Heever said: “We are pleased that our proven track record of delivering consistently high standards of customer services, both through our seven Post Office outlets and nineteen Spar Stores across the island, has once again been recognised by the Isle of Man Post Office in choosing five of our outlets for this new initiative. Always striving to improve our service for the local communities we operate in, we look forward to adding this additional postal service to our extensive convenience offer.”
The customer counter at the Southern Delivery Office, based in Ballasalla, will no longer be listed as a parcel collection site and therefore be closed to the public as of Saturday, 10th July 2021.
For more information about the parcel collection points or to arrange a collection from an alternative site visit iompost.com/collections.