Post Office Responds to Outcome of Royal Mail Consultation

7th June 2023

Post Office Responds to Outcome of Royal Mail Consultation


Isle of Man Post Office (IOMPO) acknowledges the outcome to Royal Mail’s customer consultation on proposed changes to their Postal Scheme. The consultation set out several potential changes to services for all Royal Mail customers, including proposed changes to the definition of “Due Date” for the delivery of mail to the Channel Islands and Isle of Man which would enable changes to arrangements to fly mail between these locations and the UK.

The published report confirms that Royal Mail will be introducing the changes they proposed to the UK Post Scheme with effect from 6th August 2023. Meanwhile they continue to have ongoing discussions with Isle of Man Post Office regarding the definition of ‘Due Date’ and flights to and from the Island as part of their Steps to Zero environmental plan (which aims for Royal Mail to become a net zero business by 2040). Royal Mail advise they will announce their decision on the flights to and from the Isle of Man in due course.

Simon Kneen, Chief Executive of IOMPO said: “Upon commencement of the consultation, the IOMPO Board approved a project to investigate the impact of potential changes to mail transfer arrangements, and this work stream will report back to the Board once complete. While the removal of the mail plane would jointly reduce costs for us and Royal Mail, as well as demonstrate a commitment to minimising the impact on the environment, we need to fully understand what benefits could be achieved, assess financially viable alternative next-day options and importantly, consider the views of our customers, both commercial and residential.”

Following on from the residential customer survey which took place in October and November 2022 which was completed by over 3600 respondents, IOMPO is looking to capture the views of commercial customers with a short survey which can be completed here. The survey will close at 5pm on Friday 14th July.

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