Changes to the Retail Network
All the information you need for anything related to our retail network including licensing.
Retail Network Opening Hours
Due to resourcing issues, a number of Post Offices and Notice Left Collection Sites have adjusted their opening times. The revised opening hours can be found by visiting our Branch Finder page.
Collection of Benefits and Pensions Using a Proxy
For any vulnerable people who are concerned about collecting their benefits or pension from a Post Office due to the threat of Covid-19 Coronavirus, you can nominate a proxy who can collect these benefits on your behalf. The necessary form can be downloaded from this link, or they are available at all sub post offices.
Social Distancing in Post Offices
For the benefit and wellbeing of both our staff and customers and in line with Isle of Man Government’s guidelines on social distancing, customers should maintain a distance of two metres from others when queuing, to minimise the contact required with the counter staff and to help prevent the spread of Covid-19. We kindly ask you to respect others. If possible, we would also appreciate if you were able to use contactless payment methods.
The wearing of face masks/coverings* is mandatory whilst in IOMPO buildings and you will be refused service if you are not wearing one. Please do not enter our building if you have any Covid19 symptoms, stay at home and contact 111.
*Medical exemptions apply
Retention of Notice Left Items
Items are now retained at notice left collection sites for 23 days to give customers longer to collect their items. If customers are self-isolating and unable to leave their house they could arrange a redelivery of the item instead.
Additional Licensing Services available across the Retail Network
Isle of Man Post Office are pleased to announce that the following transactions can now be undertaken at any Post Office counter:
- UK vehicle registration where no UK logbook is available
- Medical driving licence application (you may need to fill in a supplementary medical form)
- Exchange driving licences
For further advice on documents required please call 686825
Issuing of Vehicle Licence Discs
Isle of Man Post Office will continue to issue discs to all customers who renew through the post office network or over the phone on 698525.