Changes to the Retail Network

All the information you need for anything related to our retail network including licensing.


Retail Network Opening Hours

Due to resourcing issues, a number of Post Offices and Notice Left Collection Sites have adjusted their opening times. The revised opening hours can be found by visiting our Branch Finder page.

Collection of Benefits and Pensions Using a Proxy

For any vulnerable people who are concerned about collecting their benefits or pension from a Post Office due to the threat of Covid-19 Coronavirus, you can nominate a proxy who can collect these benefits on your behalf. The necessary form can be downloaded from this link, or they are available at all sub post offices.

Social Distancing in Post Offices

For the benefit and wellbeing of both our staff and customers and in line with Isle of Man Government’s guidelines on social distancing, customers should maintain a distance of two metres from others when queuing, to minimise the contact required with the counter staff and to help prevent the spread of Covid-19. We kindly ask you to respect others. If possible, we would also appreciate if you were able to use contactless payment methods.

Face Coverings

The wearing of face masks/coverings* is mandatory whilst in IOMPO buildings and you will be refused service if you are not wearing one. Please do not enter our building if you have any Covid19 symptoms, stay at home and contact 111.

*Medical exemptions apply

Retention of Notice Left Items

Items are now retained at notice left collection sites for 23 days to give customers longer to collect their items. If customers are self-isolating and unable to leave their house they could arrange a redelivery of the item instead.

Licensing

Additional Licensing Services available across the Retail Network

Isle of Man Post Office are pleased to announce that the following transactions can now be undertaken at any Post Office counter:

For further advice on documents required please call 686825

Issuing of Vehicle Licence Discs

Isle of Man Post Office will continue to issue discs to all customers who renew through the post office network or over the phone on 698525.


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