Viewpoint: Regular transactional mail

Jargon buster: Transactional mail is any type of communication to your customers whether it’s business as usual (BAU) pieces such as statements, debt collection or one-off bulk mailings about regulatory or account changes.

Monthly or quarterly statements are a common BAU activity for many of our clients. After realising that high volume printing and mailing jobs can overload internal departments, our customers relieved their staff from being tied up with printing, collating, enveloping and dispatching and handed over the worry of logistics to us.

Whether it’s a quarterly or semi-regular legal communication, we can print and dispatch in hours so invoices or regulatory mailings reach your customers with minimal delay and one less thing on your to-do list. Personalised or bulk standard letters? Our state of the art digital printers can do either, quickly and efficiently.

Outsourcing, especially when it involves customer data, can be a daunting prospect, but as the only printers with ISO 27001(for information security management) and ISO 9001 (for quality management) you can be assured your data is in safe hands. The process couldn’t be easier, you can send us your data via our secure portal and every step of the process is monitored, in line with our quality control, security and ISO procedures. You can be confident and have control every step of the way.

As an extra benefit, one of our expert team will remain in close contact along the way to ensure your happiness and confidence in our secure processes. The team will ensure you are satisfied with every job, and come highly recommended with 96% of our clients rating them as ‘Excellent’ or ‘Good’ in a recent survey*

If you are looking to make some cost or efficiency savings in your business, get in contact with one of our expert team for a no obligation chat and let us help you move your business forward, we would be happy to chat with you.

For more information about how we can support your business visit

*Survey sent by IOMPO to existing IMS clients in December 2020

Ben Caley, Commercial Manager

About Ben: Ben joined Isle of Man Post Office in 2011 following time at a local telecom provider in sales and marketing roles. Ben is responsible for the day-to-day operation of the Commercial Team and is also the key contact for some of our clients, both local, national and internationally based.

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