Isle of Man Post Office is committed to delivering, collecting and dispatching mail in a timely manner. However, when delays or disruptions to service occur, we aim to keep our valued customers as up to date as possible.
Disruption to Postal Services: 9th November 2022
Due to circumstances beyond our control, we regret to inform you that the air mail did not leave the Island on Tuesday evening (8.11.22). This means that Special Deliveries and Parcelforce 24 items posted on 8.11.22 will not meet their guaranteed delivery date.
Further, due to no replacement aircraft being available, no inbound mail has arrived on the Island this morning (9.11.22) and therefore no priority mail, including Special Delivery and Parcelforce 24 will be delivered today.
Please accept our very sincere apologies for any inconvenience caused.
Click here for more details on Royal Mail Strike Action and related updates.
Italy Customs Delays: Ongoing
We have been advised by Poste Italiane that severe delays are still being experienced in processing postal items due to serious IT problems in Italian customs. This is still affecting all postal shipments from outside the EU. Although we are continuing to process and despatch items to Italy at the moment, due to these technical issues being experienced once they arrive they currently face delays of at least several weeks before being processed by customs and delivered by Poste Italiane.
Apologies for any inconvenience caused.
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For additional information please contact Customer Services on 664664.
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