Isle of Man Post Office is committed to delivering, collecting and dispatching mail in a timely manner. However, when delays or disruptions to service occur, we aim to keep our valued customers as up to date as possible.
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Italy Customs Delays: Ongoing
We have been advised by Poste Italiane that severe delays are still being experienced in processing postal items due to serious IT problems in Italian customs. This is still affecting all postal shipments from outside the EU. Although we are continuing to process and despatch items to Italy at the moment, due to these technical issues being experienced once they arrive they currently face delays of at least several weeks before being processed by customs and delivered by Poste Italiane.
Apologies for any inconvenience caused.
To track an item please use our Track and Trace page.
For additional information please contact Customer Services on 664664.
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