Scam Alerts

Scam Alerts

What email / text / Facebook message scams should I be aware of?


Current scams that Royal Mail are aware of that look like they’re sent by Royal Mail, but are in fact fraud or phishing scams can be found here.

Please DON'T click on any of the links in these emails and be vigilant if you receive a communication which you aren’t sure about. 

How to spot a fake email

Check at the top. Fraudsters often use subjects or greetings that are impersonal and general, like “Attention Royal Mail Customer”. They may use a forged email address in the “from” field like "delivery@royalmail.com”. They may even use the Royal Mail logo. None of this guarantees the email has come from Royal Mail.

The sender, subject and content may change slightly but often they:

Protect your information:

Reporting potential scams

If you receive a suspicious email or discover a Royal Mail branded website which you think is fraudulent, please contact Royal Mail directly at

spam.awareness@royalmail.com  

01.03.2021 +++ Please Be aware +++

A customer informed us that he has received a text message claiming to be the Isle of Man Post Office, offering redelivery for £2.99. The text message included a link.

Please do NOT click on the link - this is a scam.


Online Tools

  • Find Your Local Post Office Services
  • Postcode Finder

    Find a postcode on the Isle of Man using our postcode finder

  • Track & Trace
  • Request Redelivery
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