Integrated Mailing Solutions (IMS) offer a suite of services to support your transactional mail requirements all in a secure environment.
IMS is a trusted partner to numerous financial services organisations, as well as local and central government offices to manage their business critical transactional mail with their customers. Our clients can be assured of the quality and integrity of the secure mail solutions we provide, as we have in place:
- Secure and robust processes that support GDPR and other regulatory compliance.
- In-house print and mail facilities with state of the art technology to ensure accuracy and time efficiencies.
- Dedicated team of experts who can provide communication solutions that result in enhanced customer experience, added value and ultimately greater return on investments for your business.
360 Mailing Solutions for your Transactional Mail
Our 360 Mailing Solutions is an end to end communication solution that is designed to optimise your transactional customer interactions, securely and efficiently.
- Data processing - We can format your data to create highly personalised mail, according to your brand guidelines. Throughout this process, you can be assured that your data is secured, thanks to our ISO operating standards.
- Transactional Mail Printing – We provide high quality output with fast turnaround times – our high-speed digital printers can print over 15,000 personalised pages per hour.
- Fulfilment – Each of our machines fulfils up to 10,000 envelopes every hour, meaning whatever the scale, we can deliver with utmost efficiency.
- Dispatch – All mail is posted first class and because of our direct access to the global mail stream, we can target specific dates or drip-feed items at a time that suits the customer, ensuring your communication has maximum impact.
- Response handling – We can help you manage your inbound customer communication – electronically or physically - by extracting data from the responses and provide them to you in your preferred format - in our highly secured environment.
- Secure storage – We have the capabilities to archive both physical and digital documents at IMS and should disaster strike at your business, we offer data backup within hours.
Integrated Mailing Solutions is a fully integrated communication specialist. We provide your business with end to end communication solutions, all under one roof.
We are here to support to your business with the process of connecting with your target audience from processing customer data, printing, fulﬁlment, mailing, scanning as well as document management and storage – all in a highly secured environment. We offer bespoke and innovative communication solutions - electronic and print – to maximise cost and time savings, as well as enhance customer relations.