The new, secure and easy way to collect your pensions and benefits from the Isle of Man Post Office
MiCard replaces the current system of payment via cheques and vouchers by providing our customers with a personal card. Simply bring your MiCard to your usual Post Office visit and collect your cash immediately.
Customer Focused, Secure and Cost Effective
MiCard uses state of the art, secure technology to ensure you get exactly what you are entitled to, when you are entitled to it:
Access your benefits from the day they are due, at a time that suits you.
Collect your payments, in cash, on a weekly basis, an alternative to monthly electronic transfers.
MiCard can only be used by the customer who is entitled to collect the benefit, making sure your payments are protected. If a nominated or proxy person collects your payments, they must have their own MiCard. Please contact Social Security on 686297 to arrange this for you.
There will be no cash value stored on the card.
Following the successful pilot of MiCard in Anagh Coar and Foxdale Post Offices, it is currently being made available across the remainder of the Post Office network. If you collect your pension or benefit payments from us you will be contacted directly before MiCard is rolled out in your area. You will receive all the information you need to understand your new MiCard.
Please note, there is nothing for you to do, however, if you would like more information, please telephone Social Security on 686297.
What happens next if you collect your pension or benefit from the Post Office?
Customers will be asked to provide photographic proof of identity, unless they opt to have their photo printed on the card.
In some cases, Social Security customers have their benefits collected by a nominated person (e.g., a family member or friend) if they are unable to collect themselves. This person is known as a "proxy". Of course, any customers who would like to use Proxy collectors are welcome to do so, however, they will need to have their own card to collect. Please contact Social Security on 686297 if you would like this arrangement setup for you.
How MiCard works
Learn how Escher Group helped Isle of Man Post Office provide pioneering digital government disbursement services. You can read the case study below in Related Downloads.
If you would like any further assistance, please call Social Security on 686297.