The secure and easy way to collect your pensions and benefits from the Isle of Man Post Office
MiCard Replacement 2019
Why? All existing MiCards are valid until 31st December 2019 and need to be renewed to guarantee the ongoing security and quality of the MiCard service. Additionally, the replacement will ensure that the personal data held to accommodate the pension and benefit payments remain accurate and up to date.
What does a MiCard holder need to do? A 'replacement letter' from Social Security with all the relevant information will be posted to each MiCard holder at the appropriate time. Once received the MiCard replacement letter, the MiCard holder will need to take the letter, as well as the additional information state in the letter, to the post office.
Customer Focused, Secure and Cost Effective
MiCard uses state of the art, secure technology to ensure you get exactly what you are entitled to, when you are entitled to it:
Access your benefits from the day they are due, at a time that suits you.
Collect your payments, in cash, on a weekly basis, an alternative to monthly electronic transfers.
MiCard can only be used by the customer who is entitled to collect the benefit, making sure your payments are protected. If a nominated or proxy person collects your payments, they must have their own MiCard. Please contact Social Security on 686297 to arrange this for you.
There will be no cash value stored on the card.
How MiCard works
What happens next if you collect your pension or benefit from the Post Office?
Customers will be asked to provide photographic proof of identity, unless they opt to have their photo printed on the card.
In some cases, Social Security customers have their benefits collected by a nominated person (e.g., a family member or friend) if they are unable to collect themselves. This person is known as a "proxy". Of course, any customers who would like to use Proxy collectors are welcome to do so, however, they will need to have their own card to collect. Please contact Social Security on 686297 if you would like this arrangement setup for you.
Learn how Escher Group helped Isle of Man Post Office provide pioneering digital government disbursement services. You can read the case study below in Related Downloads.
If you would like any further assistance, please call Social Security on 686297.