Isle of Man Post Office Thanks Customers & Staff As It Prepares to Return to Normal Operation

Isle of Man Post Office (IOMPO) wishes to thank its customers and staff for their patience and support as it gradually prepares to return to normal working arrangements, following the removal of the legal requirement to social distance.

From next week, customers will start to see the removal of its Covid19 social distancing measures such as posters and floor markers in its public counters at Postal Headquarters and the Northern Delivery Office however, both of these offices will not revert back to their normal opening hours until 7th July. While the retail network of sub post offices, which are each run by independent businesses and individuals, will be adapting their Covid19 measures in their respective post offices to best suit their staff and customers’ needs. 

Please note that all post offices will be closed on Tynwald Day (6th July) with the exception of Foxdale, and that any MiCard allowances due for payment on Tynwald Day can be collected on Friday 3rd July. There will also be no mail deliveries or collections on Tynwald Day.

Simon Kneen, Chief Executive Officer of IOMPO, said: “While some of the measures we introduced during the pandemic will be removed, a number will remain in place for the time being. Our postal staff will continue to log the name of the recipient for any deliveries instead of asking customers to sign hand-held devices, especially as we continue to experience an increase in the number of parcels we are handling. Posties will also continue to leave any items which don’t fit through a letterbox on doorsteps, where it is safe to do so. If there is no area safe to leave a parcel, postal staff will leave a ‘while you were out’ card advising of other ways customers can arrange to get their item.”

All of IOMPO’s business services will be back to normal for its commercial clients and as these clients also start to return to their own working practices, IOMPO will be working closely with them to understand any new requirements or needs they may have, which the business can assist with through its many range of corporate services.

Simon continued: “While we are delighted to be getting back to our pre-Covid19 daily operations, it may take some time and we would like to assure our valued customers that we will be delivering all of our services as quickly as possible while maintaining to provide the best level of service. We are continuing to ask our colleagues to remain vigilant, to respect everyone’s personal space and practice regular hand washing to ensure the health and wellbeing of both our people and customers is always protected. As a well-established and trusted business which has been operating for more than 45 years, IOMPO has always been grateful for the loyalty and support shown from its customers, and we wish to thank them all for their recent patience and for helping the Island’s fight in combatting Covid19.”


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