Redelivery or Collection

Redelivery or Collection

If we’ve tried to deliver an item to your address and you were not available to accept this item, we will leave you a notice left card.

Arrange a redelivery or collection:

You have 3 options as to what to do next:

  1. Call into your nearest parcel collection point as detailed on your Notice Left Card to collect your package. Please bring photographic proof of ID (passport or driving license) with you to collect your package.
  2. Complete the form below to arrange a re-delivery.
  3. Complete the form below to arrange a collection from an alternative collection site.

If requesting a redelivery and anyone in your household is self-isolating please could you place a sign in your window so we know to adopt our safe delivery procedures.

All fields marked with * are required
Start typing your address & select it from the list.
How would you like to receive your item?
Pick up from a collection site Collection Site
  • Please select which one of our collection sites you would like to pick up your item(s):

    Your Contact Details

    If you would like to receive a text message when your item is ready to collect, please complete your mobile number below. If you do not have a mobile number, please put an alternative contact number so we can inform you should any issues arise. A contact telephone number is mandatory.

    Please enter an IOM/UK number including the area code but drop the leading zero, for example 7624000000 or 1624000000.

  • Redelivery attempts can only be made to the same address as it appears on your item. We cannot redeliver to alternative addresses at this time

    When do you want us to deliver your item?

    Please enter all required address fields before selecting a redelivery date

Your Interests: