Isle of Man Post Office is committed to delivering, collecting and dispatching mail in a timely manner. However, when delays or disruptions to service occur, we aim to keep our valued customers as up to date as possible.
In August 2025 the USA announced changes to rules for posting goods into the USA. We subsequently suspended services for sending goods to the USA with effect from Saturday 23rd August 2025.
The new rules require duty to be paid, and detailed electronic data to be submitted, before any parcels containing goods leave the sending country (the UK).
Our teams have been actively investigating a sustainable solution to the USA postal issue. This is a complex matter that requires coordination with several existing partners as well as new third‑party providers, which has added to the time needed to move forward.
We have now identified a viable path and are working towards a solution that we expect to make available to customers no later than June. While this timeframe is longer than any of us would like, it reflects the practical dependencies involved and our focus on delivering a stable, long‑term outcome rather than a short‑term workaround. Additionally in anticipation of further changes to international posting rules, the solution can be deployed for other destinations when necessary.
We have carefully explored all available options, including alternative approaches that could be implemented sooner. Unfortunately, due to third‑party dependencies outside of our direct control, none of these would provide a reliable or acceptable service in the interim.
Please note:
We thank customers for their continued patience and understanding. Further updates will be provided once a confirmed date for the resumption of service is available.
Royal Mail has advised that, due to unrest in the region and widespread flight cancellations, all mail services to Venezuela are suspended until further notice.
From Thursday 27 November 2025, Isle of Man Post Office will:
This applies to:
This suspension is outside our control, and we will restore services as soon as our postal partners confirm it is possible.
We will update this page when further information is available.
For information on changes to our services due to bank holidays, please visit our dedicated webpage.
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