Special Delivery offers guaranteed delivery from the 9am the next working day from the Isle of Man to the UK* and Channel Islands.

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Special Delivery

With our guaranteed service, Special Delivery, your urgent, high value or perishable items are in safe hands. This express delivery service ensures guaranteed delivery by 9am or 1pm the next working day.

Special Delivery Features

The benefits of using Special Delivery are:

• Same day dispatch for all items posted on a weekday via our dedicated mail plane
• Full online tracking
• Signature on delivery^
• £500 compensation as standard for items travelling outside the Isle of Man and with additional compensation of up to £2,500 available
• No minimum weight and up to 20kg maximum weight 
• Guaranteed Saturday delivery available
• 94.6%º success rate on items sent from the Isle of Man
• Money back guarantee if your item doesn't arrive within its guaranteed time slot.

Purchasing Special Delivery

Special Delivery can purchased from one of the conveniently located sub-post offices Island-wide or from our delivery offices in Douglas and Ramsey. Simply complete the postage slip, choose your compensation level and hand over to the counter.  To find your nearest available location to purchase Special Delivery click here.

For more information on our Special Delivery service contact our customer services team on 01624 664664 who will be happy to be of assistance. 

Customs Declarations

From Friday 1st January 2021, the requirement for accurate customs documentation for items containing goods sent to Rest of World addresses will also apply to European destinations and the Channel Islands. When mailing items containing goods to outside of the UK, you will need to accurately complete and sign a customs declaration. If using Special Delivery to send items to the Channel Islands, you will need to to complete a customs declaration.

For more information about customs declaration requirements please visit our dedicated page.

Covid-19 Update

For more information visit our Service Updates.

*existing postcode exceptions apply - click here  for more information.
^Due to Covid-19 restrictions Royal Mail are no longer asking the recipient to sign for items, instead the postal worker will log the name of the recipient.
ºAverage from April 2020 - January 2021 (inclusive)

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Frequently Asked Questions

Related Downloads

• Compensation Claims Form
• Supplementary pricing information for businesses - Effective from 9th January 2023 (Version 13.01.2023)
• Letters and Small Parcels Price Guide - Effective from 9th January 2023 (Version 5.01.2023)
• Compensation Claims Procedure
• Special Delivery T&Cs