International Tracking and Signature Services

International Tracking and Signature Services

If you are looking for additional reassurance when sending items overseas then use our international tracked and signed services.


International Tracked and Signed Services

Looking for a reliable delivery service you can trust? You can get added reassurance that your important document or package has been delivered to its overseas destination by using our international tracked and signed services. Our dedicated mail plane ensures items are connected swiftly to Royal Mail's delivery network where tracked items are given priority handling in the UK. 

All international tracked and signed services include online proof of delivery and £50 compensation in the event of loss or damage, as standard. Compensation up to £250 is available and can be purchased for a small fee.

International Tracked and Signed

International Tracked and Signed is available for over 65 destinations and offers the following:

International Signed

International Signed is available for over 65 destinations and offers the following:

International Tracked 

International Tracked is available for over 50 destinations and offers the following:

International tracked and signed services can only be used for items weighing up to 2kg and maximum dimensions length + width + height less than 900mm with the longest side no greater than 600mm. If you need to send larger or heavier items please use Parcelforce.

Purchasing International Tracked and Signed Services

International Tracked and Signed services can purchased from one of the conveniently located sub-post offices Island-wide or from our delivery offices in Douglas and Ramsey. To find your nearest available location to purchase Special Delivery click here.

For more information on International Tracked and Signed services contact our customer services team on 01624 664664 or see our price guide below. 

Customs Declarations

From Friday 1st January 2021, the requirement for accurate customs documentation for items containing goods sent to Rest of World addresses will also apply to European destinations and the Channel Islands. When mailing items containing goods to outside of the UK, you will need to accurately complete and sign a customs declaration. A CN22A/B should be used when sending items valued at less than £270, for items with a value higher than this a CN23 should be used.

For more information about customs declaration requirements please visit our dedicated page.


Frequently Asked Questions

Can I insure my item against loss or damage?

Expand

The standard compensation for an item sent by International Tracked and Signed services is £50, however extra compensation of up to £250 is available if required (depending on country of acceptance).

Please note:

If the destination country accepts items containing cash, the maximum compensation payable for loss of cash is £100.

Mobile phones may be sent by International Tracked and Signed, but the maximum compensation for any loss or damage is limited to £50.

Can I send International Tracked and Signed items to a PO Box or pack station?

Expand

International Tracked and Signature items require a signature to be taken on delivery therefore they cannot be sent to PO Boxes, unless the destination country is in Africa or the Middle East. International Tracked and Signature cannot be sent to pack stations in any country.

Are all International Tracked and Signature items electronically tracked until they are delivered?

Expand

International Tracked & Signed is a full end to end tracking service offering a signature on delivery and online confirmation

International Tracked offers tracking at five points after despatch as well as an online confirmation of delivery

International Signed is tracked until the item leaves the UK and a signature is obtained on delivery


Related Downloads

×

Your Interests: