Signed For

Signed For

Our Signed For service gives you proof of postage, and proof that your mail has arrived at its destination. This product also provides a higher compensation of £50 for loss or damage than a standard letter or packet.

Signed For

Want assurance of proof of delivery giving peace of mind for you and your customers? Signed For aims to deliver your mail the next working day and gives you:

If you need an item to arrive next day guaranteed, or are sending money or something valuable, Special Delivery gives you added peace of mind.

For more information on Signed For, see our terms and conditions and other related documents below or speak with our customer services team on 01624 664664.

Alternatively, you can order a Signed For collection online using our online process.

If you are an existing business account holder but do not have an online account you need to register for an online business account before using the online services. If, however, you have an online account you can login and start the application process for a Signed For collection online.

Order a Signed For Collection Online

Frequently Asked Questions

What compensation cover is provided with Signed For?


Signed For items are covered against loss or damage up to the sum of £50 or the value of the item, whichever is lower. Compensation for valuables, such as money and jewellery is not available on this serivce.

Valuables (money and jewellery) and items of greater value should be sent using Special Delivery which is a tracked and secure service.

Is my item guaranteed to arrive next day?


Although we aim for your Signed For item to be delivered on the next working day, we are unable to provide a guaranteed next day delivery. For this we recommend Special Delivery.

What happens if my Signed For item doesn't arrive?


Your item should arrive on time and in perfect condition. If an item of mail you have posted with us is lost or damaged and you have met the conditions of posting, you may be eligible for compensation. Please keep your proof of posting receipt.

How do I check if my Signed For item has been delivered?


You can confirm the delivery of Signed For mail with our online Track & Trace tool. You can also view the receiver's signature online. All you need to do is enter your 13 digit reference number.

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