Signed For

Signed For

Our Signed For service gives you proof of postage, and proof that your mail has arrived at its destination. This product also provides a higher compensation of £50 for loss or damage than a standard letter or packet.

Signed For

Signed For is a service for the Isle of Man, UK and Channel Islands which gives peace of mind with proof of delivery and the aim of next working day delivery.

Signed For Features 

The benefits of using Signed For are:

*If you are sending high value items or need guaranteed next working day delivery then we recommend using Special Delivery. 

Purchasing Signed For

Signed For can purchased from one of the conveniently located sub-post offices Island-wide or from our delivery offices in Douglas and Ramsey. Simply complete the postage slip, and hand over to the counter.  To find your nearest available location to purchase Signed For click here. Alternatively, you can order a Signed For collection online using our online process.

If you are an existing business account holder but do not have an online account you need to register for an online business account before using the online services. If, however, you have an online account you can login and start the application process for a Signed For collection online.

Order a Signed For Collection Online

For more information on our Signed For service contact our customer services team on 01624 664664 who will be happy to be of assistance. 

Customs Declarations

From Friday 1st January 2021, the requirement for accurate customs documentation for items containing goods sent to Rest of World addresses will also apply to European destinations and the Channel Islands. When mailing items containing goods to outside of the UK, you will need to accurately complete and sign a customs declaration. If using Signed For to send items to the Channel Islands, you will need to to complete a customs declaration.

For more information about customs declaration requirements please visit our dedicated page.

Covid-19 Update

Due to Covid-19 restrictions Royal Mail are no longer asking the recipient to sign for items, instead the postal worker will log the name of the recipient. For more information about operational changes as a result of Covid-19 please click here.

Frequently Asked Questions

What compensation cover is provided with Signed For?

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Signed For items are covered against loss or damage up to the sum of £50 or the value of the item, whichever is lower. Compensation for valuables, such as money and jewellery is not available on this serivce.

Valuables (money and jewellery) and items of greater value should be sent using Special Delivery which is a tracked and secure service.

Is my item guaranteed to arrive next day?

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Although we aim for your Signed For item to be delivered on the next working day, we are unable to provide a guaranteed next day delivery. For this we recommend Special Delivery.

What happens if my Signed For item doesn't arrive?

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Your item should arrive on time and in perfect condition. If an item of mail you have posted with us is lost or damaged and you have met the conditions of posting, you may be eligible for compensation. Please keep your proof of posting receipt.

How do I check if my Signed For item has been delivered?

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You can confirm the delivery of Signed For mail with our online Track & Trace tool. You can also view the receiver's signature online. All you need to do is enter your 13 digit reference number.


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