Sending Mail to the United Kingdom (UK) and Channel Islands

Sending mail to the UK and Channel Islands is quick and easy with our range of reliable postal services. Whether you need to send a letter, a parcel, or a tracked delivery, we offer secure and affordable options to suit your needs.

Want to save time? Buy your postage online with Online Postage. Print your labels at home and drop your mail off at a convenient location—or arrange a collection from your doorstep!

For full details, check our Price Guide at the bottom of the page.

UK and Channel Islands Postal Services

Standard Services

Ideal for everyday post, including letters, large letters, and parcels.

Service	Max Weight	Price	Time Guarantee	Signature on Delivery	Tracking	Compensation
Letter	100g	£1.00	No	No	No	£20
Large Letter	750g	£2.15	No	No	No	£20
Parcel	500g	£4.25	No	No	No	£20
	2kg	£5.75
	10kg	£7.00
	20kg	£11.29

Tip: Buy postage in minutes using Online Postage—no need to queue at the Post Office!

Tracked Services

For extra peace of mind, our tracked service offers full tracking from dispatch to delivery.

Service	Max Weight	Price	Time Guarantee	Signature on Delivery	Tracking	Compensation
Tracked	500g	£3.75	No	No	Yes (full)	Up to £150
	2kg	£5.75
	10kg	£7.75
	20kg	£12.50

Best for: Valuable items which aren’t time sensitive!

Get full tracking and peace of mind—buy Tracked Mail quickly and easily via Online Postage.

Special Delivery

For urgent and high-value items, choose Special Delivery.

Service	Max Weight	Price	Time Guarantee	Signature on Delivery	Tracking	Insurance
Special Delivery – Next Day 9am Available ONLY from Postal Headquarters	2kg	£12.15	Yes	Yes	Yes (full)	£2,500
Special Delivery – Next Day 1pm	2kg	£12.15	Yes	Yes	Yes (full)	£2,500
	10kg	£16.55
	20kg	£20.55
Special Delivery – Two Day by 5.30pm	2kg	£7.50	Yes	Yes	Yes (full)	£750
	10kg	£10.00
	20kg	£15.00

Best for: When it just can’t wait!

Click, Print, Send! – Post your letters and parcels in just a few clicks. Try Online Postage.

Parcelforce express48

Need to send a larger or heavier parcel? Parcelforce express48 offers a fast and secure service for the UK.

Service	Max Weight	Price	Time Guarantee	Signature on Delivery	Tracking	Compensation
Parcelforce express48	30kg	£25	Yes	Yes	Yes	Up to £100*

*Up to £2,500 is available for an additional fee. Please ask at a counter or see the guide for more information.

For the Channel Islands you will need to use Parcelforce globalpriority or globalvalue.

For more details, view the Parcelforce Price Guide at the bottom of the page.

Dispatch Arrangements

We collect mail from post boxes, businesses, individuals, and counters Monday to Friday. It is dispatched from the Island the following morning (Tuesday to Saturday), connecting with Royal Mail’s network for UK delivery or international processing.

Where to Purchase Your Postage

You can purchase postage easily through the following channels:

	Post Office Counters	Online Postage	Postal Kiosks
Standard Letter	Yes	Yes	Yes
Standard Large Letter	Yes	Yes	Yes
Standard Parcel	Yes	No	No
Tracked	No	Yes	No
Special Delivery – Next Day	Yes – Postal Headquarters only	Yes	No
Special Delivery – Two Day by 5:30pm	Yes	Yes	No
Parcelforce express48	Yes	No	No

Why wait in line? Buy your postage online at iompost.com/OnlinePostage and drop off your mail at a nearby location—or schedule a collection from your home.

Preparing Your Mail

To ensure smooth delivery, follow these simple steps:

Correct Addressing – Clearly write the recipient’s address including a post code
Right Postage – Use a scale or visit a Post Office to check postage costs.
Secure Packaging – Use strong envelopes or parcel boxes to protect your items.
Check Prohibited Items – Some items cannot be sent. View our prohibited and restricted items.

Save time with Online Postage – Buy, print, and send in just a few clicks! Visit iompost.com/OnlinePostage now.

Customs

When sending items containing goods to the Channel Islands, customs regulations apply as they are outside the UK’s VAT area. This means:

Personal letters and documents – No customs declaration needed.
Parcels containing goods – A CN22 or CN23 customs form is required.
Commercial items and higher-value goods – May be subject to VAT and import duties.

What you need to do:

Attach the correct customs form depending on the value of your item.
Clearly describe the contents and value to avoid delays.
Check the latest customs guidance for full details.

Important: Failure to include the right customs documentation may result in your item being returned or delayed.

Need More Help?

For more details on prices and service availability check out full Price Guide at the bottom of the page.

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United Kingdom and Channel Islands