Customs Information

Customs Information

Customers are kindly reminded that since 1st January 2021 it has been a legal requirement that all items containing goods being sent to destinations beyond the UK, including Channel Islands, must have a fully completed customs declaration (CN22/23 or CP72 if using Parcelforce services) detailing the contents of any mail, packets and parcels.


It has always been a requirement for customs declaration forms (CN22A/B and CN23 for mail and CP72 for parcels sent via Parcelforce) to be used for countries beyond Europe, but since 1st January 2021 they will need to be used for all destinations beyond the UK including the Channel Islands – Jersey, Guernsey, Alderney, Herm and Sark

Failure to provide adequately completed customs declarations can result in items being delayed, seized and/or potentially being subject to further charges. For details and information on Customs Declarations visit www.iompost.com/ecd. Alternatively, if you are unsure about any items you wish to post to the Channel Islands or overseas this Christmas, please contact Customer Services on 664664 or ask at your local post office.

Please don't forget that all mail leaves the Island via our dedicated aircraft so it needs to be Safe to Fly


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