If your international mail is too heavy, valuable or time critical to be sent using our standard mail services, Isle of Man Post Office is an agent for Parcelforce and their services can provide what you need. Parcels for the Channel Islands and further afar are sent using the International Parcelforce service.
International Parcelforce services include:
Plus there are no fuel surcharges with any of these services.
*Parcelforce gloabalexpress service, globalvalue does not offer tracking facilities or a time guarantee.
A list of indicative delivery speeds, as well as detailed country information including size & weight restrictions can be downloaded here.
The below table sets out the key features of each product. Note that in each case the standard and maximum possible compensation is set out for each product.
|Compensation||£200 - £2.5k||£50 - £450|
|Refund if not delivered on or before the stated delivery day or time||100%||X|
|Signature on delivery||✓||X|
|More information on size, weight and restrictions||here|
For more information contact our customer services team on 01624 664664, see our price guide below or visit the Parcelforce website for country specific information. Alternatively, call into any post office branch to send your item.
The following information is from Parcelforce and is correct as of 13.12.2020. Further service updates can be found directly on Parcelforce's website.
Due to the evolving exceptional circumstances, Parcelforce are closely monitoring the situation at an individual country level. Because of this, they are also suspending their international delivery guarantees as they may experience some delivery delays. Please note that the majority of their international partners are also suspending requirements for signature on delivery, and therefore they are unable to guarantee to you that signature on delivery will be obtained outside of the UK.
They are still processing your international parcels until they are informed otherwise by their overseas partners. In the majority of cases their services are continuing as normal. Details of any country suspensions and the latest updates are available at parcelforce.com/service-updates. Please note that there are some regions/pockets within countries where parcels are currently unable to be processed by their partners and are therefore being exported back. Please check their service updates page for information and check your recipient will be able to receive your parcel, before you send.